Colby Ward

Operations Manager

Meet Colby

Colby is passionate about helping people thrive. After spending seventeen years leading retail teams, she brought her experience in leadership, operations, and customer service to Sonder, where she now helps shape both the employee and client experience. She believes a positive workplace culture creates better outcomes for everyone.

Areas of Expertise

  • Recruiting and hiring
  • Team development
  • Leadership coaching
  • Internal operations
  • Building a positive workplace
  • Event coordination

What Makes Sonder Different

From the moment someone walks through the front door, the culture feels genuine.  “Sonder's welcoming environment reflects the authentic relationships shared by the entire team.”

Beyond the Office

  • Ideal Weekend: Gardening, home projects, and spending time outdoors with family
  • Coffee & Food: Vanilla Latte & açaí bowl from Fruition
  • Fun Facts: Enjoys playing beach volleyball, bird watching, and jigsaw puzzles

Education

Western Michigan University

  • Bachelor of Science in Healthcare Services and Sciences
    • Spanish Minor